Q.
How do I establish or re-establish medical eligibility?
A.
To establish initial medical eligibility you must complete 90 days of covered employment (30 days must be aboard a vessel) within a 182 consecutive day period. To re-establish medical eligibility you must complete 30 days aboard a vessel within a 182 consecutive day period. Please contact the AMOP Benefits Services Department to confirm if you have established or re-established eligibility. The AMOP Benefits Services Department will verify your employment and let you know what documentation is required to have you and your dependents covered under the AMO Medical Plan.
Q.
How do I add dependents to my AMO Medical Plan?
A.
Please contact the AMOP Benefits Services Department. An AMOP Representative will let you know what documentation is required. Newborn children are not automatically covered under the medical plan. You must notify the AMOP Benefits Services Department to have your newborn child added to the AMO Medical Plan.
Q.
Who do I call for precertification?
A.
Your physician’s office should call the American Health Holding precertification phone number listed on the back of your AMO/BCBS medical ID card. Please note that members are ultimately responsible for complying with the precertification requirements. If you are not certain that your physician has obtained a precertification , you can call American Health Holding at 1-866-343-6416 for precertification or the AMOP Benefits Services Department 1-800-348-6515, ext. 12.
Q.
Where do I submit my dental and optical claims?
A.
These claims should be sent directly to the AMO Plans office along with proof of payment for direct reimbursement. You can submit your claim via email, fax, or regular mail. See inside this newsletter for contact information.
BENEFICIARY AND POWER OF ATTORNEY FAQs
Q.
How do I update my beneficiary forms?
A.
You can download the forms from the AMO Plans website or contact the AMOP Benefits Services Department. The following Plans have beneficiary forms:
- AMO Medical Plan
- AMO 401(k) Plan
- AMO DC Plan
- Money Purchase Benefit (MPB)
Q.
What is a Power of Attorney (POA)?
A.
A Power of Attorney is an authorization to act on someone else's behalf in a legal or business matter. Please seek advice from a legal professional regarding the uses of a Power of Attorney.
Q.
Can my spouse sign a Plans benefit form on my behalf?
A.
You may submit a Power of Attorney (POA) to the Plans office authorizing your spouse or anyone else you want to sign documents on your behalf. All Power of Attorney documents must be reviewed and accepted by the AMO Plans before your representative can act on your behalf.